Privacy Policy

Last updated: March 2026

1. Who We Are

Planet Utoppia operates the website planetutoppia.com and its subdomains, selling digital download illustrations and offering creative applications. For any privacy-related questions, contact us at contact@planetutoppia.com.

2. Information We Collect

We may collect the following personal data:

• Contact information: name and email address when you contact us or purchase a product.
• Purchase data: transaction details processed through our e-commerce provider (WooCommerce / WordPress).
• Usage data: IP address, browser type, pages visited and time spent on site, collected automatically via server logs and analytics tools.
• Cookies: see our Cookie Policy for details.

3. How We Use Your Information

We use your data to:

• Process and fulfil your digital download purchases.
• Respond to your enquiries sent to contact@planetutoppia.com.
• Analyse website traffic to improve our content and user experience.
• Comply with legal obligations.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, we process your personal data under the following legal bases:

• Contract performance: to deliver purchased products.
• Legitimate interests: to improve our website and communicate with users.
• Consent: for optional cookies and marketing communications.

5. Third-Party Services

We use third-party services that may process your data, including:

• WordPress / WooCommerce – e-commerce platform.
• Google Analytics – website analytics (anonymised IP).
• Google Fonts – typography delivery.
• Payment processors – such as PayPal or Stripe, subject to their own privacy policies.
• Cloudflare – CDN and security.

Each third party is governed by its own privacy policy. We encourage you to review them.

6. Data Retention

We retain purchase records for as long as required by applicable tax and accounting laws (typically 5–7 years). Contact enquiry data is deleted after 12 months of inactivity.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict processing.
• Data portability.
• Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, email us at contact@planetutoppia.com.

8. Cookies

We use cookies to operate our website and analyse traffic. Please read our Cookie Policy for full details.

9. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website constitutes acceptance of the revised policy.

11. Contact

If you have any questions about this Privacy Policy, please contact us at:
contact@planetutoppia.com